Understanding the role of a Players Assistant

Looking forward to a picture-perfect Arizona fall golf season.  With that said, I thought it would be a good idea to remind our Sun City West golfers of how we try to get the most out of every day by placing our helpful Players Assistants at each course once overseeding is complete.

A quick overview of the Players Assistant (PA) program will allow all our golfers to get a better feel for their purpose and duties in a typical work day.

Our primary purpose with the PA program is to make sure ALL golfers have an enjoyable time on our golf courses.  Those who play during the summer months when the crowds are small get used to playing in 3 1/4 to 3 3/4 hours on a regulation course and maybe around 2 ¼ hours on an executive course.  But the fall golf season brings more of our residents out and our total rounds for the day go from 70 to 200+. So, with the increase in golfers, the time it takes to play a round of golf will increase as well.  The PA is trying to get most of our golfers around the course in 4 hours for a regulation course and 3 hours for an executive.  I know at times it will take longer than that but that is our goal with the PAs.  Besides pace of play the PA is responsible for the following:

  • Enforcing course rules. This would include but not limited to:  correct number of players/carts in each group, dress code and making sure all players have a set of clubs
  • Educating non-golfers to NOT walk/ride on the golf course property. This is not safe and is considered trespassing.
  • Keeping carts the proper distance away from tees and greens to help maintain the condition of the golf courses topnotch.
  • And when there is time, to sand/seed divots, fix ball marks on the greens and to rake bunkers.

Other tasks that take time out of the PA’s day are:

  • Towing in a malfunctioning cart – both private or fleet cart
  • Returning lost and found items to the rightful owner
  • Cleaning drinking fountains and stocking the course restrooms
  • Retrieving range baskets and staging fleet carts for rental purposes

A couple reminders about pace of play during a busy day:

Keep up with the group in front of you.  Apart from a par three, if you are on the tee box and the group ahead of you is on the green, you are behind.

Never look behind you to measure your pace of play…that group may be slow too!

And lastly, the PAs become the point person with any emergency on the golf course.  They have access to direct contact with the pro-shop and can call 911 with their issued cellphone.  Each PA cart has an AED and fire extinguisher on board and is ready for use.  All PAs are CCR trained and willing to help need.  Please keep in mind this golf season, the PA is trying to cover 100 acres of property to insure everyone the best possible experience.  But also remember each course has golfers of various ages, abilities and physical limitations.  The PA position is not as easy as it might seem.

Thanks for playing golf in Sun City West and for your cooperation.

See you on the links!

Patrick O’Hara

Golf Operations Manager